Complaining about aircraft noise

It’s especially vital residents continue to complain to Gatwick and the CAA, wherever you’re suffering from a step-change in the level or frequency of noise that you’re experiencing, and especially where this has resulted from changes made to flight paths for departing or arriving aircraft in the period 2013 to 2016.

Regarding Route 4 in particular, and whilst we still await the decision makers honouring the consequences of the judicial review result, we must continue to tell decision-makers and influencers how their life-changing decisions affect us, week in week out.

So how to complain?

By going to this Gatwick link

and filling in the online form you’ll find there.

The form is not particularly user-friendly & many people say is deliberately designed to deter complaints (!).  We are going to propose a more user-friendly complaint mechanism to Gatwick, but meanwhile, please persevere with using Gatwick’s current online form as above.

Please note telephone complaint has effectively been withdrawn by Gatwick, and the Route 4 feedback email address ( was immediately withdrawn at the end of the Route 4 ‘evaluation period’ on 26 November 2016.

Another way of making a complaint is to write to this Freepost address:

FREEPOST Gatwick Airport Flight Performance Team
South Terminal
Gatwick Airport
West Sussex

Write to the CAA:

Richard Moriarty, Chief Executive

Dame Deirdre Hutton, Chair

Mark Swan, Group Director, Safety and Airspace Regulation

Civil Aviation Authority
CAA House
45-59 Kingsway

Write to the Aviation Minister:

Baroness Sugg
House of Lords, London SW1A 0PW
(Be sure to mark email for Baroness Sugg)

Write to your MP:

Sir Paul Beresford
Mole Valley Conservatives, 86 South Street, Dorking RH4 2EW

Crispin Blunt
83 Bell St, Reigate RH2 7AN

Sam Gyimah
East Surrey Conservatives
Godstone Road, Lingfield, RH7 6BW